I don’t easily get excited about a new vacuum cleaner, yet the Rocket Complete HV382 from Shark might be one of those few special cases. If you follow me on a regular basis, you might recall my review of the HV320 models which I’ve wrote approximately 2 years ago. It was about time for SharkNinja to come up with something new on the market. Thus, we will be talking today about the HV380 series. I gave the HV382 a legitimate test, and managed to form a strong opinion, one which I’ll present in the following couple of minutes. So here’s what you’ll find out:
- what are the complete specifications of this stick vac
- which are its most important positives and negatives
- how it compares to its predecessors (Shark Rocket TruePet, Shark Rocket DeluxePro and Shark Rocket PowerHead)
- what are the differences between HV380, HV380W, HV381, HV381C and HV382
- from where you can get a good deal
Before we dig in, I would like to point out that unlike other similar units, you can vacuum with this product basically every type of surface. That is one of the main reasons I chose to review it. You can clean hardwood floors, roof fans, window ledges, cabinets, curtains, and vents. You can even use it to vacuum your car, or your mattresses. I like this kind of versatility; it attracts me and I’m sure there are many others who feel the same.
Appearance
Here are some pictures with this product:
and here’s my video (p)review:
Specs & features
Cleaning power
The Shark Rocket Complete with DuoClean Technology conveys the so-called Triple Particle Cleaning. Shark’s marketing department came up with this concept as they were trying to emphasize that this product can suck in both large debris, more granular dust as well as stuck-on particles. In reality, the system responsible for the efficiency of the cleaning is the newly improved brushroll. It’s called Duo Clean because the nozzle houses 2 different brushrolls:
The soft brushroll has a pull effect, gathering all the particles it can reach. The bristle brush agitates the dirt, sending it directly into the air flow. The strong motor offers a great suction. This Rocket offers 2 suction modes, just like the HB320 line: you can use the first setting for bare floors and small area rugs, while the second setting unleashes the full power of the motor, making it appropriate for cleaning high pile carpet.
Input power
The motor has been improved and consumes 600 watts, 100W more than the HV320 series.
Bin capacity
Holds 0.25 gallons (1 dry quart) – the same amount of debris as the HV320 series, twice as much as the HV300 series. It’s enough to vacuum 5-6 rooms without any issues (depending on the frequency you clean your home). The container is easy to empty and clean.
Filtration
Filtration was never a strong point of the Rockets. The Rocket Complete makes no exception. The vacuum comes with 2 regular filters, one pre and one post motor. One is made of felt, and the other is made of foam. These are washable and should be cleaned regularly.
Weight and dimensions
Measures 9.84 x 10.24 x 46.46 inches and weights 9.9 lbs when it’s completely assembled (when in hand vac mode, it weights about 5 lbs). It’s a bit heavier than the previous versions, but having a weight under 10 lbs in a corded vacuum is enough in my opinion.
Warranty
Depending on the place you purchase the unit, SharkNinja may offer a limited VIP lifetime warranty if you buy it directly from their site, or 5 years if you purchase the product from 3rd party wholesalers. Think about your options well: there may be cases when you would be more protected by shopping from serious companies such as Amazon.
Accessories
The complete version HV382 includes all the accessories:
- a dusting brush – standard
- a duster/crevice tool – also pretty standard
- an upholstery tool – likewise
- an under-appliance wand – an interesting attachment which allows you to reach under a lot of places
- a multi-angle dusting brush – useful in lots of unexpected situations
- the TruePet Motorized brush – great for handling pet dirt
- an on-board storage clip
- the wall mount slot – makes storage easier
- the accessory bag – help you keep all of the above in a single place
Usability
This vacuum effortlessly changes over to a handheld, making stairs or more complex floor surfaces simple to clean. The LED lights on the nozzle allow you to spot concealed debris and dust. Surprisingly, the Shark Rocket DuoClean is not as noisy as the previous Rocket versions. The length of the power cord was maintained to 30 ft which translates into a spacious cleaning radius. Holding the ergonomic handle allows the owner to smoothly control the appliance. The swivel steering is another element that adds up to usability. Storage is simplified with the wall mount.
Special features
This vacuum cleaner has a lot of special features. Besides the DuoClean technology, I may add the:
- LED Lights
- Quick Release Foot Pedal
- Hair Removal Tool
- Brushroll garage
Price
Depending on the model you choose, expect to pay anything between $200 and $300 for a Shark Rocket Complete. Here’s a deal which you may want to check out.
Shark Rocket Complete with Duo Clean (HV382) vs Shark Rocket TruePet (HV322) vs Shark Rocket PowerHead (AH452)
 |  |  | |
| Motor | |||
| Accessories | |||
| Brushroll | |||
| Brushroll Garage | |||
| Hand Vacuum | |||
| Type of floors | |||
| Weight | |||
| Bin capacity |
Shark Rocket Duo Clean comparison: HV380 vs HV381 vs HV382
As expected, the only difference between these 3 models is in color and accessories:
 |  | | |
| Color | |||
| Accessories |
|
|
|
| Price (may include discount) |
Final thoughts and VGM
If you’re looking for a light weight vacuum cleaner and you don’t afford the expensive Dyson V6/V8 line, the Shark Rocket Complete is a good option. Many of my clients are amazed to the point at which they dump their old uprights. The swivel head makes cleaning under and around the furniture truly simple. The under appliance wand, as well as all other attachments are handy and well designed. The unit itself is easy to assemble. I’ve assembled mine in less than 2 minutes. The soft brushroll resembles well with the one used by Dyson in their Fluffy cordless, meaning that you can use it with confidence on hardwood floors. It is quieter yet more powerful than I expected. Yeah, there are a few drawbacks: the bin is too small, the filtration is not HEPA and the unit needs to be leaned against a wall because it doesn’t stand on its own. However, I believe these are relatively minor. Here’s my VGM:
VGM table for Shark Rocket Complete with DuoClean
| Variable | Mark |
|---|---|
| Cleaning power | 9 |
| Input power | 10 |
| Dirt capacity | 8 |
| Filtration | 8 |
| Weight and Dimensions | 10 |
| Accessories | 10 |
| Special features | 10 |
| Usability | 10 |
| Warranty | 10 |
| Price | 9 |
| Total VGM (VacuumsGuide.com Mark) | 94/100 |
What do you think about the new Rocket? Would you get this? Have one and care to share your experience? Use the comments form.
Jason Roberts
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Harrty says
I would not have any other vacuum. My 382 does everything a $1000.00 unit could do and more. If you are looking for the best vacuum ever made, buy the Shark Rocket 382.
Kate Del Gatto says
I just bought it yesterday and am using it today. We never tried a stock vacuum like this before. It seems to work great BUT…..it is very noisy! A really high pitch loud noise that jis pretty piercing. Anyone else have this problem?
M. Cain says
I have the NV652, and I really like it! I saw the new duo-clean head in a television commercial, and I want to know if one of the duo-clean heads will fit on my NV652. If one of them will fit, I might consider trying to buy a duo-clean head as a “part”. Thank you for any help you can give me.
Jason Roberts says
That’s not an option, unfortunately.
tim says
how does the suction power of the duo compare to a NV750W? my wife wants something lighter and easier to control than the lift away. will she notice a big drop off in power? thx
Jason Roberts says
It’s a Rocket, so yes, there is a difference. However, the particle agitation makes up in most of the cases.
Bailey says
I received my Shark duoclean a few weeks ago and have been putting it to the test daily. I run a home cleaning business and have 2 cats and 1 large dog at home, so the bar has been set high for what I expect. I’ll give it to you straight.. this vacuum is fantastic!! I haven’t used my Dyson upright since I bought this thing. It’s just so convenient with the wall mount and it’s light weight. This thing performs well on all surfaces, not just ok on one or the other. I’ve already ordered a second for my business because it replaces several tools and is less tiresome to use. Can’t say enough good things about this piece of equipment. My only negative is that it doesn’t have the ability to turn off the brush rolls, and it doesn’t have a hepa filter.
T says
I’ve had this for 9 months and I’m not that impressed. They need to do something about the cord. I don’t like the unit on the top. If you are using any of the attachments, the unit is very heavy to hold up. The canister is very small and has to be emptied frequently. The attachments are okay, nothing special. The under appliance wand is really only for a range/stove. Forget about using it under your fridge. I can get under my stove if I remove the drawer. I can’t clean under my fridge without moving it and even then i can’t clean the coils underneath. I don’t think the vacuum picks up on floors that great. I have to go over an area several times and it still doesn’t clean the floor. It’s good on carpet, but I only have one room with carpet. Don’t let it get near your throw rugs or it will chew them up. Honestly, I have a Hoover Linx cordless hand vacuum that has more suction than this and it doesn’t chew up my area rugs. My husband wanted this. I would rather have a small ShopVac, it’s wet/dry, has great suction, and has a decent sized collection bag which I would prefer anyway because of the dust, etc.
JL says
According to the June, 2017 Consumer Reports, Upright Vacuums and Stick Vacs are
in different categories. CR describes the sticks as “slimmed-down uprights, light-
weight and convenient, great for quick cleanups. They lack the power of full-size
Vacuums.” CR classifies the Shark Rockets, including the HV380 series as sticks.
For the more powerful uprights, CR includes the bagless Shark Navigators and
Shark Rotators. CR also says “we don’t subject sticks to the same deep-carpet
cleaning tests as full-sized vacuums; the stick overall scores can’t be compared
against the other categories.”
Roland M. says
The only problem I have found is that the smaller cleaning utensils do not have pivoting heads to maintain vacuum contact. You have to angle the whole unit to the fixed utensil’s angel. Other than that, they are great small units. Roland M., University Custodian.